Repair Disclaimer

Last updated: 06/05/2026

This Repair Disclaimer applies to all repair services provided by Jay’s Irepairs Ltd (“we”, “us”, “our”). By booking a repair or submitting a device, you agree to the terms outlined below.

1. Pre-existing damage

By submitting your device for repair, you acknowledge that:

• Your device may already have internal or external faults
• Pre-existing issues may affect repair success
• We are not responsible for faults that existed before repair began

This includes, but is not limited to:

• Cracked or previously replaced screens
• Water or liquid damage
• Previous repair attempts by third parties
• Faulty batteries or charging systems

2. Risk during repair

Although all repairs are carried out with care and professional standards, you accept that:

• Some devices are fragile due to prior damage or age
• Additional faults may become visible during repair
• Certain components may fail unexpectedly during disassembly
• In rare cases, a device may not power on after repair if underlying issues exist

We are not liable for unavoidable complications arising from device condition.

3. Data loss

• Customers are responsible for backing up all data before repair
• We are not responsible for loss of photos, contacts, apps, or files
• Devices may be reset or restored during diagnostics or repair

We strongly recommend full backups before submission.

4. Water and liquid damage

Devices with liquid damage:

• May have hidden corrosion not immediately visible
• Can fail during or after repair without warning
• Are repaired on a “best effort” basis only

We cannot guarantee successful repair of liquid-damaged devices.

5. Screen repairs and fragile components

For screen replacements and similar repairs:

• Internal display or touch issues may exist prior to repair
• Pressure damage or frame damage may affect replacement performance
• We are not responsible for failures caused by warped frames or prior impact damage

6. Parts and compatibility

Where third-party replacement parts are used:

• Slight variations in brightness, colour, or performance may occur
• Some features (e.g. True Tone, Face ID, fingerprint sensors) may be affected depending on device condition and part availability

We aim to use high-quality compatible parts unless otherwise stated.

7. Diagnostics and unknown faults

If a device has multiple or hidden faults:

• Only reported issues may be diagnosed and repaired
• Additional faults may require further work and additional cost
• Some issues may not be repairable without motherboard-level work

We will always inform you before proceeding with additional repairs.

8. No guarantee on future performance

After repair:

• We do not guarantee that unrelated future faults will not occur
• Repairs restore functionality based on existing conditions at the time of service
• Devices remain subject to normal wear and tear

9. Limitation of liability

To the fullest extent permitted by UK law:

• We are not liable for indirect loss (data, income, or business interruption)
• Our liability is limited to the cost of the repair service provided
• We are not responsible for issues unrelated to the work carried out

Nothing in this disclaimer affects your statutory consumer rights.

10. Customer agreement

By using our services, you confirm that:

• You have read and understood this disclaimer
• You accept the risks associated with electronic device repair
• You agree to proceed with repair services under these terms

11. Contact us

If you have any questions about this disclaimer:

Jay’s Irepairs Ltd
Website: jaysirepairs.co.uk
Email: [email protected]
Location: United Kingdom

Jay's Irepairs LTD
Company no. 14188551